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| Read "the rest of the story" behind this unique and innovative merchant. | |||||||||||||||||||||||||
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These days, Merz Apothecary is a Chicago landmark (tour buses from around the Midwest make regular stops at the Apothecary) and a mecca for people who want unique natural products for their bodies. The store sends packages to customers around the world and has been featured often in local, national, and international media. Over the years the careful product selection has continued, and now the shop boasts the largest collection of natural and luxury soaps from around the world under one roof.
Despite the growth and attention, the store has not lost focus of the original concept of the apothecary. The staff hails from around the world and speaks seven languages altogether. Although the international customers no longer make up the majority of the clientele, their numbers continue to grow and now draw from all around the world. The pharmacists remain in constant demand for the 124 years of health and product knowledge they've inherited. The location and people have changed over the years, but the goal has remained the same: superior and personal service for each customer's total well being.
The Internet
It was out of this sense of history and mission that Qaiyum and his son Anthony founded Smallflower.com in 1998. They saw the need for an expanded vision of health on the Internet.
Our challenge here at Smallflower is to meld the Old World approach and knowledge of Merz Apothecary with the New World technology of the Web without losing the vision and character that make Merz special. We're quite proud of the path we've taken so far. When you shop at Smallflower you can be confident that you're dealing with a staff that has intimate knowledge of the products and deals with in-the-flesh customers every day. They're listening closely to what people want and that knowledge directly shapes the information and product selection on the web site.
Our view is that your health is too important to take chances with. We believe that you're better off with a product selection that has been carefully honed over more than a century. We believe you'll be healthier if you use the finest products from around the world; products which promote external as well as internal health and mental as well as physical well being. And finally, we are sure you'll be better served by a staff that has 124 years of accumulated experience and constant interaction with people in need of help. Our goal is still the same as it was on opening day in 1875: to provide the best service and products to help our customers lead happier, healthier lives. If that seems a bit grand, it's not. It's only what you deserve. Please let us know if there is anything we can do to serve you better:
service@smallflower.com. If you're ever in Chicago, please stop by the store and say hello! Merz Apothecary 4716 N. Lincoln Avenue Chicago, IL 60625 |
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